MS
Maple Support Solutions ✓
Customer Service Representative
SalaryCAD 45,000 – 55,000 per year
Job TypeFull Time
LocationToronto, Ontario, Canada
Experience1–2 Years
Job Description
Maple Support Solutions is looking for a customer-focused Customer Service Representative to join its growing team in Toronto.
The successful candidate will assist customers, respond to inquiries, resolve service issues, and help maintain a positive customer experience across multiple communication channels.
Key Responsibilities
- Respond to customer inquiries by phone, email, and online channels.
- Provide accurate information about products and services.
- Resolve customer complaints and service issues professionally.
- Maintain accurate customer records and account information.
- Work with internal teams to resolve customer requests.
- Follow up with customers when additional support is required.
Requirements
- 1–2 years of customer service experience preferred.
- Strong verbal and written communication skills.
- Good computer and Microsoft Office skills.
- Strong problem-solving and interpersonal abilities.
- Ability to work independently and as part of a team.
Benefits
- Competitive annual salary.
- Extended health and dental benefits.
- Paid vacation and statutory holidays.
- Professional training and development.
Skills & Keywords
About Maple Support Solutions
MS
Maple Support Solutions
Maple Support Solutions provides customer support and business service solutions to organizations across Canada.
Ready to take the next step?
Submit your application and explore this exciting career opportunity.