| Detail | Information |
|---|---|
| Job Title | Customer Service Representative |
| Company | Canadian Bearings Ltd. |
| Location | Thunder Bay, ON, Canada |
| Job Type | Full-time, Permanent |
| Salary | $45,000 – $55,000 per year |
| Experience | 3–5 years of customer service experience |
| Work Setting | In-person |
Job Description
Canadian Bearings Ltd. is hiring a Customer Service Representative in Thunder Bay, Ontario. The position focuses on supporting customers and vendors while maintaining strong and professional business relationships.
The successful candidate will communicate with customers, respond to service needs, and work closely with internal and external teams to ensure customer requirements are handled efficiently. Strong communication, organization, and relationship-building skills are important for this position.
Responsibilities
- Provide professional customer service to customers and vendors
- Respond to customer questions and service requests
- Build and maintain positive customer relationships
- Work with internal teams to resolve customer requirements
- Communicate customer needs clearly and professionally
- Support day-to-day customer service activities
- Maintain a high standard of customer satisfaction
Requirements
Required
- 3–5 years of customer service experience
- Strong verbal and written communication skills
- Ability to build positive customer relationships
- Strong teamwork and collaboration skills
- Professional and dependable attitude
Preferred
- Experience in a business-to-business environment
- Strong organizational skills
- Problem-solving ability
Compensation & Benefits
- $45,000–$55,000 per year
- Permanent employment
- Paid time off
- RRSP matching
- Extended benefits may be available
Work Location
In-person – Thunder Bay, Ontario, Canada