| Detail | Information |
|---|---|
| Job Title | Customer Service Representative |
| Company | AA Munro Insurance Brokers |
| Location | Greenwich, NS, Canada |
| Job Type | Full-time, Permanent |
| Salary | $45,000 – $55,000 per year |
| Experience | Customer service experience preferred |
| Work Setting | In-person |
Job Description
AA Munro Insurance Brokers is seeking a motivated Customer Service Representative for its Greenwich office. The position is designed for someone who enjoys helping people, communicates professionally, and can manage multiple customer requests in a busy environment.
The Customer Service Representative will play an important role in delivering service to clients while supporting the company’s sales and service operations. Attention to detail, organization, and the ability to maintain a positive attitude are important for this role.
This can be a good opportunity for someone interested in developing a long-term career in the insurance industry.
Responsibilities
- Provide professional assistance to insurance clients
- Respond to customer questions and service requests
- Support sales and service teams
- Maintain accurate client information
- Follow up on customer inquiries
- Communicate clearly with clients and colleagues
- Manage several customer requests efficiently
- Help maintain strong long-term customer relationships
- Handle customer concerns in a professional manner
Requirements
Required
- Strong communication skills
- Customer-focused attitude
- Ability to manage multiple priorities
- Professional and positive demeanor
- Strong attention to detail
Preferred
- Previous customer service experience
- Insurance industry experience
- Approximately 3 years of relevant experience
- Experience working in a fast-paced environment
Compensation & Benefits
- $45,000–$55,000 per year
- Full-time permanent position
- Paid time off
- RRSP matching
- Extended health care
- On-site parking
Work Location
In-person – Greenwich, Nova Scotia, Canada